Gas and Appliance Technical Specialist | Educator
Matt is a highly experienced and licensed appliance technician with over 25 years’ industry experience. He holds a Type A Gas Work Licence, Type B Gas Licence, and a Restricted Electrical Licence, and has worked extensively servicing and installing both electrical and gas appliances across domestic, commercial, and industrial environments.
As a specialist trainer at Bizmatrix, Matt brings a strong technical background combined with a genuine passion for education. He is committed to developing capable, compliant technicians and enjoys sharing his real-world knowledge, practical insights, and problem-solving skills with his students to help them succeed in the industry.
CEO | Gas and Electrical Technical Specialist | Educator
Darrel is the Founder of Bizmatrix and a licensed Electrician (Special Class / Electronic) with Type A and Type B gas credentials. He brings extensive experience across industrial and commercial gas systems, electrical work and commercial food equipment.
Darrel also supports industry development through mentoring, technical leadership and his role as President of the Queensland Gas Association.
Darrel’s mission is to lift industry standards, inspire excellence, and help safeguard the future of the trades by empowering the next generation with practical skills, confidence, and professionalism.
RTO Manager | Gas and Electrical Specialist | Educator
James is the RTO Manager at Bizmatrix and an experienced Type A and Type B gas trainer.
A qualified gas fitter with more than 35 years of industry experience, he holds a Gas Work Licence and Restricted Electrical Licence.
James oversees training operations, supports trainers and staff, and contributes practical technical knowledge to course delivery and development.
Lead Gas Trainer and Assessor
Shane is a Lead Trainer and Assessor with more than 25 years of industry experience.
He is a licensed Refrigeration and Air Conditioning Mechanic and holds gas and restricted electrical credentials.
Shane delivers gas fitting, gas servicing and stationary gas engine training, giving students current, practical knowledge that supports safe, compliance and industry-relevant work practice.
Senior Electrical Trainer and Assessor
Marcus is a Senior Electrical Trainer and Assessor specialising in Restricted Electrical Licence training. He holds a Certificate IV in Electrotechnology and an Electrical Licence, supported by experience in workplace training, WHS, HSEQ compliance, risk management, auditing and incident investigation.
Marcus combines technical knowledge with a strong focus on safety, compliance and practical workplace outcomes.
Senior Type B Gas Educator | Technical Specialist
David is a Senior Type B Gas Trainer and Technical Specialist at Bizmatrix. He brings extensive technical and industry experience to his training role and is committed to helping students understand complex concepts through practical, workplace-focused learning.
David values continuous learning and enjoys sharing his knowledge to build students’ confidence, capability and technical judgement.
Type A Gas & Restricted Electrical | Educator
Jordan is Bizmatrix’s Senior Trainer in Victoria for Service Type A Gas and Restricted Electrical Licence training. He holds relevant gas, plumbing and restricted electrical licences and brings extenstive industry experience to his role.
Jordan also supports virtual classrooms and course development, helping students build the practical skills and confidence needed to work safely and competently.
Advanced Type B Gas Educator | Technical Adviser
Matt is a Trainer and Assessor for Bizmatrix’s Advanced Type B Gas Course and also provides technical advice.
His experience includes Type B gas appliances, HVAC heating systems, pressure vessel inspection, servicing, fault-finding, repairs and compliance.
Matt helps students connect technical requirements with practical maintenance, documentation and regulatory responsibilities in the workplace.
Type A Gas Specialist | Educator
Graham is an Assessor at Bizmatrix with extensive experience across gas, plumbing, electrical servicing, workplace health and safety, and technical education.
He has held senior training and service management roles and has experience developing and facilitating workplace training.
Graham brings practical industry knowledge and a strong focus on safe, effective and compliant work practices.
Caravan and Marine Gas Type A Educator | Technical Adviser
Adrian is a Type A Gas Trainer and Technical Adviser specialising in caravan and marine gas systems.
He brings extensive practical experience in these specialist environments and supports the development of external technical learning activities.
Adrian shares his industry knowledge with students and colleagues to strengthen safe work practices, technical capability and understanding of specialist gas applications.
Administration & Customer Service Officer
Jill works in administration and customer service, supporting students, trainers and other team members throughout their interactions with Bizmatrix.
She manages documents, keeps information organised and helps day-to-day administrative processes run efficiently.
Jill focuses on making communication clear, support accessible and each student’s experience as straightforward and positive as possible.
Student Records Officer
Scarlet provides part-time administration and customer service support, assisting with document handling and day-to–day administrative tasks.
She is organised, efficient and proactive, helping information and internal processes move smoothly behind the scenes.
Scarlet’s work supports the wider team and contributes to a consistent, positive experience for students and other Bizmatrix stakeholders.
Sales & Administration Officer
Tabitha is a Sales and Administration Officer who supports customer enquiries, student communication and the day-to-day operation of Bizmatrix.
Drawing on her experience in sales and cusomer service, she helps clients and students access accurate information and timely assistance.
Tabitha is committed to building positive relationships and providing a professional, helpful experience.
Sales & Administration Officer
Tania is a Sales and Administration Officer with 20 years of experience in tertiary education in New Zealand. Her background includes student administration, administration management and academic administration, supporting students throughout their learning journey.
She also has managed course student information in student management systems, including enrolments, invoicing, funding requirements and regulatory data reporting.
Tania is committed to providing responsive, professional support and contributing to a positive customer experience.
Student Registration Services & Administration
Jayne supports student registration and related administrative processes at Bizmatrix. She helps ensure student information and course requirements are recorded accurately, follows up outstanding documentation and assists students as they prepare to commence training.
Jayne’s friendly and approachable manner helps provide a positive experience for students while supporting the day-to-day needs of the wider Bizmatrix team.
Student Registration Services & Administration
Chelsea supports students after enrolment by coordinating registration and completing related administrative processes. She helps ensure student details and course information are recorded accurately, follows up on registration requirements, and assists students as they begin their training.
Her role supports a smooth transition from course enquiry and enrolment through to commencement.
eLearning Student Support Officer
Michelle provides eLearning student support and monitors students as they progress through online course activities. She helps connect students with trainers, follows up where assistance may be required and supports clear communication throughout the learning process.
Michelle focuses on making online study more manageable and ensuring students receive timely, practical and supportive assistance.
Learning Support Administrator
Erica provides learning support administration throughout the enrolment and training process by assisting with enrolments, course registrations and day-to-day administrative support.
Erica uses her organisational and technical skills to help students access information, navigate learning requirements and progress through their training with greater confidence.
Compliance Administrator
Teppie is the Compliance Administrator at Bizmatrix and supports quality assurance and continuous improvement across the organisation.
Drawing on her experience in the vocational education and training sector, she conducts compliance reviews, coordinates audits and helps maintain policies, systems and processes. Her work supports consistent training practices, regulatory compliance and ongoing organisational improvement.
Digital Marketing & LMS Support Administrator
Anna provides digital marketing and learning management system support for Bizmatrix. She coordinates social media and online content, helps maintain consistent branding and supports the organisation’s digital learning platforms.
Anna combines communication, design and technical skills to improve the presentation of information and help ensure online marketing and learning resources remain clear, current and accessible.