Studnet Handbook-Policies-Procedures

The following is the student Handbook, that every student has access via the online protal and through the induction process.

This is the latest STUDENT HANDBOOK-2020 which contains the policies and proceedures for students.

Good to know:

Bizmatrix will travel to you if you have five or more people looking to undertake one of our training programs. We can tailor a course or training program to suit you. In the past we have traveled to Adelaide, Canberra, Dalby, Sydney, Melbourne , Newcastle, Roma and Bundaberg for training courses. Please contact our admin team for more information.

I live in a remote location- E-learning or correspondence?

  • We need training for our remote teams , what are our training choices?

    Many of our courses are now structured with the blended , E-learning and then face to face practical. Where the students completes the practical theory first, through our Biz-Education E-learning portal.

  • What are steps involved if I want to complete online / E-learning ?

    Step 1- Complete the e-learning online materials
    Step 2- Attend the practical training and assessments – To connect the dots- with your online theory and then with the practical training/ assessment.
    Step 3- Complete the other training if required- like log books or additional assessments.
    The E-learning with blended practical is supported by our trainers, through the whole process. We have the foot in the door approach, where we maintain regular contact to ensure a positive process.
    You have support throughout the training .
    The best part- you save time, and you have control on when you want to learn and at your pace.

  • But I do not have time to study and I am too busy with work? How can I do it ? / E-learning?

    The 10 -key ways to a positive learning experience.
    1- Make it fun?
    2- Plan your journey
    3- Book your training:
    ( I like to study for 2-4 hours on a Sunday morning – I find it easier, I am more relaxed and I can complete 4 times the work in the period.
    4- Prioritise your work, selecting the most difficult work , with most gain and or profit. You will feel more satisfied at the end of the day, by completing the work you avoided , but knew it had the most benefit.
    5- pace yourself- don’t overload.
    6- Don’t leave it to the last minute.
    7- plan it into your daily routine-
    8- reward yourself when you finish.
    9- Balance your work, family time, personal time and personal development.
    10- Enjoy the journey, look for the positives

Type B Gas Appliances/Work

  • How long will I hold a Type B authorisation for?

    The authorisation is valid for as long as you are working in the trade industry, however it must be renewed every 5 years which incurs a small fee each time.

  • If I do Type B Gas Appliances , can I work on Type A Gas appliances?

    No! Unless you complete the requirements for a Type A Gas licence.

Gas Work Licence - Restricted to Service

  • When I do this course with Caravan what does this mean I can do?

    Upon completion of the Gas Work Licence Restricted to Service with Caravan option successful students will be able to issue Gas System Compliance Certificates to meet the relevant inspection/certification requirements. Gas System Compliance Certificates may only be issued for caravan, RV’s and motorhomes, and boats/marine do not fall under this unit.Please note: This unit does not allow students to certify individual gas appliances, however only review gas system compliance as a whole, which is necessary for completion prior to issuing road worthy certificates. No individual appliance gas certification work may be completed under this licence.

    • Gas System Compliance Certification must take into account all relevant safety requirements of caravans with particular emphasis on ensuring appliances are approved, adequate ventilation, good combustion and no leakage. The certificate you sign states that you have inspected the gas system and that all the requirements of the standard have been met.

    Work outside the scope of your licence (Gas Work Licence – Restricted to Service with Caravan unit):

    • You are not permitted to install a new or replacement gas appliance of any type including ‘like for like’. However, you may ‘refit’ the same appliance which you removed for cleaning/checking, but only in the same place and in the same way.

    • You are not permitted to carry out any installation, modification or repair to pipework other than tightening existing joints to seal any leakage.

    • You are not permitted to accept/certify any work that is not in strict compliance with the standards

    • For more information in line with the standards please see

    • Gas Work Notes here.
  • Upon completion of this course, can I install Type A applicances?

    No. You must undertake your Full Gas Licence (Certificate III in Gas Fitting) to be able to install gas appliances. Under the Restricted Gas Licence you are only able to service domestic and commercial gas appliances ,Type A gas appliances only.

  • Can I apply for RPL?

    Applicant must hold a Trade Licence or the applicant may be able to apply for RPL.

  • Do I need to work with a gas fitter for 12 months after I complete my RGL course?

    No, not anymore.

  • Do I need a logbook or work experience during the RGL Course?

    No, we recommend to get extra experience whilst completing the course, however this isn’t mandatory.

Restricted Electrical Licence

  • What if I want to do all of the REL units?

    You can only do the units outlined on your Electrical Permit, as this is per QLD EOS requirements.

  • How long will it take me to complete this course?

    On average the electrical units online take about 3 days worth of work, then you must come in for 3-6 days of practical training. We recommend you allow two to three months time to compelte this course.

  • What is specifically covered in the Restricted Electrical Course?

    • Beverage equipment

    • Domestic, commercial electrical appliances

    • Complex electrical control

    • Domestic, commercial and industrial electrical service

    • Test and tagging portable tools and appliances

    • Refrigeration and air conditioning – electrical

    • Correct testing procedures and methodology.

    • Getting the complication out of going back to the basics.

    • Refresher training/ service techniques.

    • Electrical associated with gas appliances

    • AS/NZS3000-2008-Wiring rules

    • AS/NZS3008 2009-Cable sizes

    • AS/NZS3820-prescribe electrical items

    • AS/NZS4863-2011-Safe working on or near low-voltage electrical installations and equipment
  • How long is my Test & Tag Licence valid for?

    The Test and Tag training is valid for 5 years from certificate issue date. Once it expires, you are required to complete the test and tag training course again. This is due to changes in legislations, technology and to refresh your knowledge in safe work practices.

  • Can I open my own business - test and tagging?

    Our Test and Tag one day training course is nationally accredited, however in QLD you will need to apply for a restricted electrical contractors licence – for test and tag only to be able to earn money from test and tagging. All test and tag work that is complete in-house does not require a contractors licence – however competency through completing the one day training course is required to complete any electrical work.

Certificate III in Gas fitting

  • Can I get funding for training ? If yes what courses are funded?

    Yes? The Certificate III in gas fitting has an option for user choice funding for apprenticeships and trainees. Where the person may qualify for full funding. Contact Bizmatrix for more information.

Bizmatrix E-Learning

  • I have signed up for the Bizmatrix E-learning / Online courses , where do I go to access the online materials?

    Go to this website portal link and enter your User Name and Password .

  • Can I complete all my training and assessment online with the E-Learning process?

    No? The E-Learning is only one part of your training and it is very important you complete the practical training and assessment to connect your theory with your practical.
    The E-Learning process is there to help you with your learning, then we connect the information with the hands on training. For an effective learning experience a Voyage of discovering in learning.

Remote Students:

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